Student Accounts & Bursar Services FAQs

• They are updating their banking information because they have a new account/banking institution
• They are establishing direct deposit for the first time

Students can sign up for direct deposit by submitting the three (3) required documentation to studentfinancialservices@morehouse.edu or within the Bursar Office (Gloster Hall, Room 200).

• Morehouse College Direct Deposit Form
• Copy of a voided check or a direct deposit letter from your banking institution
• Please contact your banking institution in reference to obtaining a copy of this documentation
  • Copy of your Morehouse student ID or government-issued ID or an active passport
• Please ensure the direct deposit attachment is in PDF or JPEG format.

Morehouse College is a cashless institution. We accept the following payment methods.

• Online payment by debit/credit cards or electronic check
• Mailed checks or money orders
• Financial Aid
• Installment Payment Plan
• Sponsored Billing (Third-Party) Payments
• Military Benefits
• 529 Saving Plans

Students are encouraged to pay their bill within their Tigerpay account using one of the following payment methods:

• Electronic check
• Debit/credit card
  • When paying online and in-person there is a convenience fee of 2.95% added to all payments when using a card
• Select 529 plans
  • If your 529 plan is not listed, you cannot pay using this method online. You must contact your account holder and have them mail to the College.
• Flywire (international bank accounts)

Students can view their billing statements within Tigerpay under the “Statements” menu item.

• Please note, the billing statement is only a snapshot of account activity on the statement date, so students are encouraged to review the “Activity Details” section for real-time account information.

Students can view and download your 1098T through the student payment portal (TigerPay). Follow the instructions below to access your form. You can also view the .PDF document.

Steps to View 1098T

1. Log in to the Morehouse Portal at myportal.morehouse.edu.
2. Select the Banner Web icon
3. Select the Student Account icon
4. Select the TigerPay icon
5. TigerPay will open
6. On the left-hand side menu click “Tax Forms” to view the 1098-T form

• If your scholarships and grants (Box 5) were greater than your reportable payments (Box 1), we are not required to report anything to the IRS (Internal Revenue Service) nor generate a 1098T tax form.
• If we do not have a Social Security Number (SSN) on file for you, a form will not be generated.

Monthly billing statements are generated and accessible within Tigerpay under the “Statements” menu option. Statements are posted to a student’s account once a month. The only exception is during peak season. The Office of Student Accounts will produce two billing statements.

Billing statements cannot be generated outside of the scheduled billing period. Students are encouraged to review the “Activity Detail” section in Tigerpay for real- time account updates.

Send checks or money orders payable to:

Morehouse College
Attn: Bursar Office – Rm 200 Gloster Hall
830 Westview Drive. S.W.
Atlanta, GA 30314-3773

Please make sure your full name and student ID number is listed on the check or within the payment documentation.

The Office of Student Financial Services can be contacted by telephone, email, or in person during walk-in hours.

Phone: 470-639-0959
Email: studentfinancialservices@morehouse.edu

Walk-in advisement: Gloster Hall, Suite 106, or Room 200

Monday-Thursday 9:00am-4:00pm
Friday 9:00am-3:00pm
Saturday-Sunday: Closed

All registered traditional students, who have comparable coverage, may waive out of our plan by going to the United Healthcare waiver site.

Morehouse student athletes cannot opt out of the insurance. Roster athletes are required to utilize the health insurance provided by the College.

If you have Medicaid/state insurance from any state outside of Georgia, you cannot waive the health insurance.

The health insurance premium for the spring semester costs more because it includes the summer months as well. Spring health insurance coverage is from January- July.

If a student’s delinquent account has been assigned to one of our external collection partners, they should contact the customer service department provided on the collections billing statement.

Students must pay all charges in full by the due date each semester. If your account is delinquent, you cannot register for the next semester nor receive a copy of your diploma.

Morehouse does not have an internal payment plan for past-due accounts. We encourage students to contact the Offices of Financial Aid and Student Accounts to go over payment resources to avoid having a past-due balance.

If your student account balance is delinquent for 120 days or more, the College may refer your account to a collection agency. It is important to work with the College to pay off your balance before it is referred to an external collection agency which can cause additional fees to incur.

The Office of Student Financial Services offers a 6-month plan for the fall semester and a 5-month payment plan for the spring semester. This option financially clears a student to be in good standing by the payment due date each semester. Auto-payment is required to enroll in the payment plan and can only be enrolled electronically within Tigerpay.

Students are encouraged to apply early to take full advantage of this monthly payment plan as late enrollment in the plan requires you to pay the 60 percent down payment plus any missed installments.

By enrolling in the payment plan and making all scheduled payments, student accounts will be in good standing to register for a future term.

There is a $150 enrollment to enroll in the payment plan each semester.

You must log into TigerPay 3 days after the auto draft and make the missed payment. Failure to rectify the payment will cause you to be withdrawn from the installment plan. If withdrawn from the plan the entire balance is due in full immediately.

You will need to log in to TigerPay to make the necessary changes. All changes should be made at least 10 days in advance of the auto draft to prevent processing issues.

Students do not have to apply for a book voucher. If you have a credit balance on your account from eligible financial aid, you can charge books and supplies to your student account during the book voucher period. Any charges posted to bookstore charges would be deducted from your overall credit balance for the semester.

Although all students can make purchases on the bookstore website, traditional students are encouraged to visit the campus bookstore to make all book voucher purchases.

Please note, institutional aid cannot be utilized towards book voucher purchases.

Books/supplies should be returned to the bookstore during the book voucher purchasing period. It will be at the bookstore's discretion to determine if an item can be returned. Please contact the bookstore for additional information.

A credit (negative) balance occurs when funds credited to a student’s account (such as cash, federal and state financial aid, scholarships, etc.) exceed institutional charges such as tuition, fees, room, and board.

Morehouse institutional scholarships are non-refundable. Students who receive Morehouse institutional funding may not be eligible to receive a refund if a credit balance is created because of an institutional award included in your financial aid package. Morehouse reserves the right to adjust institutional scholarship awards to reduce the credit balance.

Students can review their credit balance (negative balance) in Tigerpay. Credit balances that are created by institutional scholarships are not refunded. Morehouse reserves the right to adjust institutional scholarship awards to reduce the credit balance.

Each semester, refunds are scheduled to begin after financial aid has been fully disbursed to student accounts. Refunds are processed every other Tuesday afternoon throughout the semester. Students need to monitor their accounts for the credit balance to update to zero. Once this occurs, students review the “Activity Details” section for additional refund information.

• If you see “Student Refund,” this means the refund is from aid in the student's name and would be sent back to the student based on the refund method we have on file.
• If you see “Parent Plus Refund to Parent,” it means the refund was sent via mailed check to the permanent address on the PLUS Loan application. This occurs when a parent selects “Me” as the credit balance option on the loan application.

Unfortunately, delays can occur in the receipt of mailed refund checks. If 30 days have passed since the refund processing date in Tigerpay and the refund check has not been received, students can complete the Stop Payment Form.

• Students will need to complete a direct deposit form at the time of submitting the stop payment form to ensure no further delays in receiving the refund.
• Stop payments requests for Parent Plus Loan refunds will be resent via mailed check.

Students can have an account hold for a variety of reasons. Each hold has a description that indicates the office or instructions for resolving the hold within BannerWeb.

The Bursars Office processes scholarship checks in the order it is received in the office.

Students should monitor their Tigerpay account under the “Activity Details” section to confirm what payments or aid has been posted to their account.

If your outside scholarship is not posted on your account, please confirm when the check was sent and the full address in which it was sent with the scholarship organization. By giving this information to the Office of Student Financial Services, we can better advise on receiving your scholarship.

If you have a tracking number for your award, please do provide us with that information so that we can better assist you.

A student must add their parent/guardian to TigerPay as an Authorized User/Payer in order for their parent to receive billing notification as well as view their account.

Granting your parent/guardian as an Authorized User allows them to have their own password and login to TigerPay

• If your parent/guardian forgets their password, the student must log back into TigerPay under the Payer Invitation section and reset the password for them.

Sponsored Billing is the process whereby Morehouse College bills an outside organization (sponsor) for a student’s tuition and/or fees.

Morehouse College does not bill for outside scholarships.

Morehouse College requires authorization from your sponsor on official letterhead to establish a billing contract to bill your sponsor directly for payment of your student account charges.

The authorization letter or voucher must itemize the type of fees and charges that the sponsor will be responsible for as well as the exact beginning and end dates of the period for which the sponsor will pay the student’s charges. Sponsors must submit a voucher each academic year to continue the authorization process. These should be presented to the Office of Student Financial Services before the payment deadline each semester.

Student Accounts will apply a conditional credit to the sponsored student’s account upon receiving a valid billing authorization, then a bill is sent to the sponsor after the add/drop period.

Students whose sponsor fails to pay the authorized charges within 60 days of the billing date will have their conditional credit reversed. Students will be billed for the unpaid charges and a financial hold will be added to a student’s account until the balance is paid in full. We encourage you to remain in contact with your sponsor until you meet the terms of the billing authorization.

Please review our Schedule of Fees for a cost breakdown of tuition, mandatory fees, housing charges, and meal plans.