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Information Technology Services
We provide technical assistance to Morehouse College students, faculty, and staff. As the primary point of contact for all IT-related requests, the team supports technology in classrooms, offices, and event spaces across campus.
Connecting Campus, Fueling Success
Our Mission
We are committed to values of diversity, integrity, innovation, accountability, reliability, teamwork, and vision. Our mission is to provide innovative technology with a secure, sustainable network while providing exemplary customer services to support teaching and learning, research, and collaboration.
About Information Technology Services (ITS)
The Information Technology Services (ITS) team at Morehouse College is organized into five core areas: Client Services, Enterprise Applications, IT Operations, Enterprise Infrastructure, and Cybersecurity. Each area brings a unique set of skills and focus, but together, we operate as a unified team committed to supporting the College’s academic and administrative mission through reliable, secure, and innovative technology solutions.
Client Services
Client Services is the frontline of ITS, providing technical support to students, faculty, and staff. As the central point of contact for all IT-related service requests, this team ensures smooth technology operations across classrooms, offices, and event spaces.
Enterprise Applications
The Enterprise Applications team helps align technology solutions with the College’s academic and business objectives. Through consultation, system integration, implementation, and maintenance, this team works closely with departments to support secure and effective use of enterprise systems.
IT Operations
The IT Operations team oversees the daily internal functions of ITS. Responsibilities include project planning, user training, campus-wide communications, and resource coordination. This team also evaluates system performance to drive productivity, manage costs, and plan for future upgrades.
Enterprise Infrastructure
Enterprise Infrastructure is responsible for the College’s foundational technology architecture. This includes managing network connectivity, telecommunications, system backups, and cloud services. The team ensures the campus network remains operational, scalable, and secure—24/7.
Cybersecurity
The Cybersecurity team safeguards the College’s digital assets. By developing and enforcing security policies aligned with NIST standards, this team leads efforts in risk management, compliance, awareness training, and threat prevention. Their goal is to maintain a secure, resilient IT environment for the entire ...
Tech Tools
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Replace Your Campus ID
Your Morehouse TigerCard: What You Need to Know
Your TigerCard is your official Morehouse College ID.
It connects you to campus life and gives you access to facilities, resources, events, and the Robert W. Woodruff Library.TigerCard Requirements
-
Starting Fall 2024:
All students and employees must wear their TigerCard while on campus. -
Show Your Card When Asked:
Campus Police or college officials may request to see your TigerCard at any time. Be ready to present it.
Protect Your Card
-
Keep your TigerCard safe and in good condition.
-
Misusing your card can lead to loss of campus privileges or disciplinary action.
Lost, Stolen, or Damaged Cards
-
Report immediately:
Contact Access Control at 470.639.0276 or tigercard@morehouse.edu. -
Replacement fee:
$53 for lost or damaged cards.
Your TigerCard is your key to campus—wear it, protect it, and report any issues right away.
-
-
Campus App: The Grid by Morehouse College
Your Campus Hub
The Grid is Morehouse College’s official campus app, designed to streamline your college experience by putting everything you need in one place. Access your class schedule, student financial aid information, employee HR resources, campus events, and much more—all from a single, easy-to-use platform.
Key Features-
View class schedules and academic information
-
Stay updated on campus events and news
-
Access student financial aid and employee HR resources
-
Find important campus services and resources quickly
How to Access The Grid
Mobile:
Download The Grid on the App Store for iOS or Google Play for Android.
Desktop:
Log in through MyPortal for convenient access from your computer.
Stay connected and make the most of your Morehouse experience—download The Grid today!
-
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Self Service Morehouse Password
Reset Your Morehouse Password Easily with Self-Service
Good news! You no longer need to contact the service desk to reset your password. Now, you can reset it yourself quickly and easily through MyPortal.
How to Enable Self-Service Password Reset
To get started, add a secondary email address and/or a phone number to your Morehouse MyPortal profile:
-
Log in to MyPortal.
-
Click the drop-down arrow next to your name and select Settings.
-
Under Account, click Edit on the Personal Information tab.
-
Add a secondary email address.
-
Optionally, add a phone number under the Forgot Password Text Message tab to receive reset codes via text.
-
Check your personal email and follow the approval steps to complete setup.
Once set up, you can reset your password anytime, anywhere—quickly and securely!
-
-
Connecting to the Internet On-Campus
Stay Connected at Morehouse College
Morehouse College offers wireless access to all registered students, faculty, and staff. Here’s how you can connect:
Available Networks
-
MHC Network:
For registered students, faculty, and staff. -
MHC Guest Network:
Limited access for campus visitors. Students, faculty, and staff can also use this for temporary connections. -
MHC-Devices Network:
For connecting smart TVs, game consoles, and other devices.
Wireless Access for Students
-
Connect to MyResNet Start Here
This will direct you to the online portal. -
Sign in at morehouse.apogee.us
Use your Morehouse credentials and agree to the terms to create your account. -
Connect to MyResNet-5G
Use this for 5G devices. If your device isn’t 5G compatible, connect to MyResNet2G. -
Copy Your Personalized Passkey
You can change this later if needed.
-
-
Multi-Factor Authentication (MFA) at Morehouse College
Configure Your Multi-Factor Authentication
Keeping your data and devices safe is a top priority at Morehouse College. That’s why we use a powerful multi-factor authentication (MFA) system powered by Okta and Duo Security.
Why MFA?
MFA adds an extra layer of security to your account by requiring you to verify your identity in more than one way—such as entering your password and confirming a notification on your phone. This helps protect your sensitive information and prevents unauthorized access
How It Works
-
When you log in to Morehouse systems through MyPortal (Okta), you’ll be prompted to set up MFA.
-
You can enroll using the Okta Verify app or Duo Mobile app on your smartphone, or use other options like security keys or biometrics.
-
Once set up, you’ll authenticate with both your password and your chosen second factor each time you sign in.
Benefits of MFA
-
Stronger protection against data breaches and cyberattacks
-
Keeps your accounts and personal information secure
-
Helps ensure only you can access Morehouse systems and resources.
Need Help Getting Started?
-
For more information or support, contact the service desk.
Stay protected—activate MFA and keep your Morehouse account secure!
-
-
Microsoft Office 365 for Students and Employees
Microsoft Office 365 for Students and Employees
As a Morehouse College student or employee, you have free access to the Microsoft Office 365 Education Suite. This powerful suite includes popular apps like Outlook, Word, Excel, and PowerPoint to help you stay productive both on and off campus.
How to Get Started
-
Access the Office 365 Portal:
Visit the Microsoft Office 365 applications portal for Morehouse College. -
Sign in:
Use your Morehouse College email and credentials to log in. -
Install Office:
Click Install Office under the Office apps & devices section to download the apps on your computer or mobile device.
What’s Included?
-
Outlook (Email and Calendar)
-
Word (Document creation)
-
Excel (Spreadsheets and data analysis)
-
PowerPoint (Presentations)
-
OneDrive (Cloud storage and file sharing)
-
Teams (Collaboration and communication)
-
And more
Benefits of Office 365 at Morehouse
-
Free access to the full Office suite for students and staff
-
Cloud-based tools for easy collaboration anytime, anywhere
-
Mobile-friendly apps for work on the go
-
Secure and reliable with 24/7 uptime and IT support
Get started today and make the most of your Microsoft Office 365 tools!
-
-
Accessing MyPortal
Accessing MyPortal at Morehouse College
MyPortal is your gateway to the Morehouse College community, providing easy access to essential tools like Blackboard, BannerWeb, Office 365, Zoom, and more—all in one place. It’s available exclusively to current students, faculty, and staff.
How to Access MyPortal
-
Login Credentials:
-
Students: Your username is typically your first name and last name (e.g., firstname.lastname). After acceptance, you’ll receive login instructions via your personal email on file with the Office of Admissions.
-
Faculty/Staff: Use your Morehouse credentials with the username format firstname.lastname. IT will provide a temporary password when your network account is created.
-
For Students
Once accepted, you’ll get detailed login instructions sent to your personal email. Use these to access your student portal where you can manage your academic and campus life resources.
For Faculty and Staff
All employees have access to MyPortal. Use your assigned username and temporary password provided by IT to log in for the first time, then update your password as needed.
Additional Tips
-
You may be prompted to set up multi-factor authentication (MFA) for added security.
-
If you experience login issues, contact the IT Service Desk at servicedesk@morehouse.edu for assistance.
Start using MyPortal today to stay connected and manage your Morehouse experience with ease!
-
Schedule a Service Desk Appointment
Schedule Appointments Easily with QLess
QLess is Morehouse College’s convenient online system for booking appointments with Access Control and the Client Services team. It helps you avoid long waits by letting you schedule your visit ahead of time.
How to Make an Appointment
-
Get started with QLess: Click here to book your appointment.
-
Choose your preferred date and time, and follow the simple prompts to confirm your appointment.
Need IT Support?
If you need assistance or have questions, call the Service Desk at 404.507.8633 for prompt IT support.
QLess makes managing your appointments easy and efficient—try it today!
-
Your Morehouse TigerCard: What You Need to Know
Your TigerCard is your official Morehouse College ID.
It connects you to campus life and gives you access to facilities, resources, events, and the Robert W. Woodruff Library.
TigerCard Requirements
-
Starting Fall 2024:
All students and employees must wear their TigerCard while on campus. -
Show Your Card When Asked:
Campus Police or college officials may request to see your TigerCard at any time. Be ready to present it.
Protect Your Card
-
Keep your TigerCard safe and in good condition.
-
Misusing your card can lead to loss of campus privileges or disciplinary action.
Lost, Stolen, or Damaged Cards
-
Report immediately:
Contact Access Control at 470.639.0276 or tigercard@morehouse.edu. -
Replacement fee:
$53 for lost or damaged cards.
Your TigerCard is your key to campus—wear it, protect it, and report any issues right away.
Your Campus Hub
The Grid is Morehouse College’s official campus app, designed to streamline your college experience by putting everything you need in one place. Access your class schedule, student financial aid information, employee HR resources, campus events, and much more—all from a single, easy-to-use platform.
Key Features
-
View class schedules and academic information
-
Stay updated on campus events and news
-
Access student financial aid and employee HR resources
-
Find important campus services and resources quickly
How to Access The Grid
Mobile:
Download The Grid on the App Store for iOS or Google Play for Android.
Desktop:
Log in through MyPortal for convenient access from your computer.Stay connected and make the most of your Morehouse experience—download The Grid today!
Reset Your Morehouse Password Easily with Self-Service
Good news! You no longer need to contact the service desk to reset your password. Now, you can reset it yourself quickly and easily through MyPortal.
How to Enable Self-Service Password Reset
To get started, add a secondary email address and/or a phone number to your Morehouse MyPortal profile:
-
Log in to MyPortal.
-
Click the drop-down arrow next to your name and select Settings.
-
Under Account, click Edit on the Personal Information tab.
-
Add a secondary email address.
-
Optionally, add a phone number under the Forgot Password Text Message tab to receive reset codes via text.
-
Check your personal email and follow the approval steps to complete setup.
Once set up, you can reset your password anytime, anywhere—quickly and securely!
Stay Connected at Morehouse College
Morehouse College offers wireless access to all registered students, faculty, and staff. Here’s how you can connect:
Available Networks
-
MHC Network:
For registered students, faculty, and staff. -
MHC Guest Network:
Limited access for campus visitors. Students, faculty, and staff can also use this for temporary connections. -
MHC-Devices Network:
For connecting smart TVs, game consoles, and other devices.
Wireless Access for Students
-
Connect to MyResNet Start Here
This will direct you to the online portal. -
Sign in at morehouse.apogee.us
Use your Morehouse credentials and agree to the terms to create your account. -
Connect to MyResNet-5G
Use this for 5G devices. If your device isn’t 5G compatible, connect to MyResNet2G. -
Copy Your Personalized Passkey
You can change this later if needed.
Configure Your Multi-Factor Authentication
Keeping your data and devices safe is a top priority at Morehouse College. That’s why we use a powerful multi-factor authentication (MFA) system powered by Okta and Duo Security.
Why MFA?
MFA adds an extra layer of security to your account by requiring you to verify your identity in more than one way—such as entering your password and confirming a notification on your phone. This helps protect your sensitive information and prevents unauthorized access
How It Works
-
When you log in to Morehouse systems through MyPortal (Okta), you’ll be prompted to set up MFA.
-
You can enroll using the Okta Verify app or Duo Mobile app on your smartphone, or use other options like security keys or biometrics.
-
Once set up, you’ll authenticate with both your password and your chosen second factor each time you sign in.
Benefits of MFA
-
Stronger protection against data breaches and cyberattacks
-
Keeps your accounts and personal information secure
-
Helps ensure only you can access Morehouse systems and resources.
Need Help Getting Started?
-
For more information or support, contact the service desk.
Stay protected—activate MFA and keep your Morehouse account secure!
Microsoft Office 365 for Students and Employees
As a Morehouse College student or employee, you have free access to the Microsoft Office 365 Education Suite. This powerful suite includes popular apps like Outlook, Word, Excel, and PowerPoint to help you stay productive both on and off campus.
How to Get Started
-
Access the Office 365 Portal:
Visit the Microsoft Office 365 applications portal for Morehouse College. -
Sign in:
Use your Morehouse College email and credentials to log in. -
Install Office:
Click Install Office under the Office apps & devices section to download the apps on your computer or mobile device.
What’s Included?
-
Outlook (Email and Calendar)
-
Word (Document creation)
-
Excel (Spreadsheets and data analysis)
-
PowerPoint (Presentations)
-
OneDrive (Cloud storage and file sharing)
-
Teams (Collaboration and communication)
-
And more
Benefits of Office 365 at Morehouse
-
Free access to the full Office suite for students and staff
-
Cloud-based tools for easy collaboration anytime, anywhere
-
Mobile-friendly apps for work on the go
-
Secure and reliable with 24/7 uptime and IT support
Get started today and make the most of your Microsoft Office 365 tools!
Accessing MyPortal at Morehouse College
MyPortal is your gateway to the Morehouse College community, providing easy access to essential tools like Blackboard, BannerWeb, Office 365, Zoom, and more—all in one place. It’s available exclusively to current students, faculty, and staff.
How to Access MyPortal
-
Login Credentials:
-
Students: Your username is typically your first name and last name (e.g., firstname.lastname). After acceptance, you’ll receive login instructions via your personal email on file with the Office of Admissions.
-
Faculty/Staff: Use your Morehouse credentials with the username format firstname.lastname. IT will provide a temporary password when your network account is created.
-
For Students
Once accepted, you’ll get detailed login instructions sent to your personal email. Use these to access your student portal where you can manage your academic and campus life resources.
For Faculty and Staff
All employees have access to MyPortal. Use your assigned username and temporary password provided by IT to log in for the first time, then update your password as needed.
Additional Tips
-
You may be prompted to set up multi-factor authentication (MFA) for added security.
-
If you experience login issues, contact the IT Service Desk at servicedesk@morehouse.edu for assistance.
Start using MyPortal today to stay connected and manage your Morehouse experience with ease!
Schedule Appointments Easily with QLess
QLess is Morehouse College’s convenient online system for booking appointments with Access Control and the Client Services team. It helps you avoid long waits by letting you schedule your visit ahead of time.
How to Make an Appointment
-
Get started with QLess: Click here to book your appointment.
-
Choose your preferred date and time, and follow the simple prompts to confirm your appointment.
Need IT Support?
If you need assistance or have questions, call the Service Desk at 404.507.8633 for prompt IT support.
QLess makes managing your appointments easy and efficient—try it today!
About the VP
Dr. Kimberley Jones
Dr. Kimberley Jones serves as the Vice President and Chief Information Officer (CIO) at Morehouse College, where she leads the strategic direction and operational excellence of Information Technology Services. A seasoned professional with more than 20 years of experience in the information technology field, Dr. Jones is a respected leader whose career spans higher education, instructional technology, and administrative leadership across six institutions in the southeastern United States.
Meet Our Team
Contact the IT Service Desk team at 404.507.8633.
Ken White
Director
Client Services
ken.white@morehouse.edu
Chunshou Teng
AVP for Information Technology
Enterprise Applications
chunshou.teng@morehouse.edu
Victor M Suarez
Director
IT Operations
victor.suarez@morehouse.edu
Shawn Brown
Director
Enterprise Infrastructure
shawnw.brown@morehouse.edu