Communications Officer/Dispatcher

Communications Officer/Dispatcher

Classification: Non-Exempt
Division/Department: Campus Security

Summary

Under general supervision, responsible for providing appropriate emergency response and managing coordinated radio, telecommunication, and data support to field units in protecting and securing Morehouse College's property, its students, staff, faculty, and visitors according to established national, state, and local rules and regulations.

Essential Duties and Responsbilities
  • Send, receive, relay, monitor, log, prioritize, record, report, and interpret emergency and non-emergency information to and from mobile units
  • Operate dispatch console with multiple computer terminals, controls, and radio frequencies
  • Determine the order in which incidents are dispatched and reassigned, transmit data to field units, monitor and record status
  • Utilize local, state, and national computerized databases
  • Provide instructions and gives specific directions to callers in emergency and non-emergency situations
  • Monitor multi-jurisdictional radio communication systems
  • Any other duties as prescribed by the chief of police, deputy chief, or immediate supervisor
Education and Experience Requirements
  • Minimum of high school education or equivalent
  • Minimum of one year of experience in a clerical, customer service setting
  • Must be able to obtain the Georgia Crime Information Center/National Crime Information Center certifications during a 90-day probationary period
  • Minimum of 21 years of age and must possess a valid driver's license
Physical Demands
  • Must be able to pass a polygraph, drug screening, physical examination, and criminal background checks
  • Ability to sit for extended periods at a computer in a semi-isolated area
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
  • Standing, walking, grasping, lifting, bending, crouching, kneeling, carrying, reaching, talking, hearing, and seeing is required
  • Must be able to pass a physical exam and drug test successfully
  • Ability to type 30wpm

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